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Changes fundamentally how the organization does certain operations
Goal:
Radical redesign of business processes
Radical redesign of business processes
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Outcome Analysis :
-Consider desirable outcomes from customers’ perspective
-Consider what the organization could enable the customer to do
-Consider desirable outcomes from customers’ perspective
-Consider what the organization could enable the customer to do
Technology Analysis :
-Analysts list important and interesting technologies
-Managers list important and interesting technologies
-The group identifies how each might be applied to the business and how the business might benefit
-Managers list important and interesting technologies
-The group identifies how each might be applied to the business and how the business might benefit
Activity Elimination :
-Identify what would happen if each organizational activity were eliminated
-Use “force-fit” to test all possibilities
-Use “force-fit” to test all possibilities
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